Paypal Integration: Username is not an email

  • coppellprojectgraduation
    Asked on April 25, 2024 at 2:30 PM

    Hi. The Paypal Business account I'm trying to connect uses a Username not an email for a login. I am able to login to Paypal.com directly with that username with no trouble. When I try to connect the Paypal Business account to my Jotform, it will only accept an email. It will not accept a username.

    When I try to login with the email associated with the account, I get thisPaypal Integration: Username is not an email Image 1 Screenshot 20

    Do you know of a work around to use the username or why it's saying this?

    Jotform Thread 14272521 Screenshot
  • coppellprojectgraduation
    Replied on April 25, 2024 at 2:45 PM

    Hi! I was able to fix this!

 
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