I mistakenly deleted all my submission when I wanted to delete a page of submissions

  • EFGRANTS
    Asked on March 27, 2018 at 2:02 PM

    Please advise how I can recover my forms and their attachments.  I would really appreciate speaking to someone or now how long it will take to get my query answered.  Do you have some archive of the submission as the last submission was on March 19th.


  • David JotForm Support Manager
    Replied on March 27, 2018 at 3:08 PM

    We do not have support over the phone, only through our forum or via email at support@jotform.com. Unfortunately, once submissions are deleted, they can not be restored.

    I would suggest you to use our Back-Up app: https://apps.jotform.com/app/back-up, to prevent this from happening again, or you could integrate your form with Google Spreadsheet, so a copy of each submission will be forwarded to your spreadsheet: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet