- bia2018Asked on March 27, 2018 at 02:18 PMThank your so much for your support! Things are okay except for the fact
that my account is suddenly suspended!!!
I can't log into my account! Can you tell me what is wrong with my account?
This has been very vexing for me to get the form to work properly.
I would really appreciate for all the help I can get.
- JotForm SupportKevin_GAnswered on March 27, 2018 at 02:40 PM
Your account seems to have been suspended due to the credit card fields you have there, I have already removed the fields from your form, please note that it's against our terms to ask credit card details through plain text fields: https://www.jotform.com/help/8-Terms-of-Use
This link will also help you with payment forms: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm
I removed the fields from your form in order to reactivate your account, if you have questions, please let us know.