How to restore deleted submissions?

  • bgamezhuf
    Asked on April 25, 2024 at 3:40 PM

    I was trying to create a new tab and I connected to the same form and when I erased it, it erased all the data that I had in the main jotform. I need to get all the data back, can you help me please?

    Page URL: https://form.jotform.com/240635912644154
  • Rose JotForm Support
    Replied on April 25, 2024 at 4:27 PM

    Hi Blanca,

    Thanks for reaching out to us for help. If you mistakenly deleted submission data, you can still restore them within 30 days from the deletion date. Let me show you how to do it:

    • On your submissions page, click on the Three Dots icon in the current table tab.
    • Select Trashed Entries.

    1643756916 61f9bd7427392 Screenshot 0 Screenshot 10 Screenshot 10 Screenshot 10 Screenshot 20

    • Then it will open a pop-up window that shows all the deleted submissions data. Select the submissions that you want to restore.
    • Click on the Restore button.

    How to restore deleted submissions? Image 1 Screenshot 31

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Let us know if there’s anything else we can help you with. 

 
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