Account on Auto Renewal: Should Have Cancelled

  • All_Peoples
    Asked on April 25, 2024 at 3:58 PM

    Hi, one of my coworkers, Kendall Laughlin, created this account and set it up on auto renewal. We did not want it to auto renew. Can we be refunded and the account be canceled? Thanks!

  • Eiron_O JotForm Support
    Replied on April 25, 2024 at 4:44 PM

    Hi All_Peoples,

    Thanks for reaching out to Jotform Support. I've gone ahead and canceled and refunded your subscription. This will take 7-10 business days to reflect in your account.

    Reach out again if you need any more help.

 
Your Answer