How do I add a box to square check out to absorb square transaction fee?

  • Abbateagencymail5
    Asked on April 25, 2024 at 4:17 PM

    We are having a charity golf tournament and golfers have asked if they can cover the online transaction fee so 100% of their donation goes to the charity.

    Currently square is charging 2.9% plus a 30 cent transaction fee. How can I create a check box that will increase the donation to cover those costs?

  • Kim JotForm Support
    Replied on April 25, 2024 at 5:00 PM

    Hi Gretta,

    Thanks for reaching out to Jotform support. Jotform does not charge the card, so, I would suggest contacting your payment processor support on this. Charges and transaction fees cannot waive of as if we adjusted the price to cover up your transaction fee, the amount of the charge fees will go up as it depends on the price of the product.

    Reach out again if you have any other questions.

 
Your Answer