Gold Plan Account: How to Add Sub-Users

We recently purchased a Gold Level license but need to add a few more users. We don't need an Enterprise level license. What are my options?

Hi Michael,

Thanks for reaching out to Jotform Support. I understand that you want to add Sub-Users to your Gold Plan account. Unfortunately, that's not possible. Take note that our Standard Plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans.

So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

Thanks for understanding. Let us know if you have any questions.