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rileymbAsked on April 25, 2024 at 5:17 PM
the approval flow on this form as been working fine. We have submissions that should have gone to kaitlin.uribe that are not sending. I even restarted the submission process and they are still not sending properly.
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Jefferson JotForm SupportReplied on April 25, 2024 at 6:36 PM
Hi rileymb,
Thanks for reaching out to Jotform Support. I’m sorry you’re having trouble with this. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.
In the meantime, reach out again if you need any more help.