Square: Issue with getting an error when charging an authorized payment

Hi. I created a form back in December 2023 that is still currently in use. All charges made in December went through with no problem. However, I recently noticed that no charges have been processes since the first of the year. The form shows a "charge now" button, when I submitted the charges that way, the most current ones went through, but all the others are saying failed. What do I need to do to process all these missing payments? How do I change the form to keep this from happening?

Hi Mike,

Thanks for reaching out to Jotform Support. I have cleared the form cache to refresh the form. Please try reconnecting the Square integration. Let me show you how: 

1. Click on the Product list to access the Square Integration Settings.
2. Click on Settings.
3. Select the wand icon.
4. Click on the dropdown and select Reconnect.

Then try clicking on Charge now again on the Tables page. Give it a try and let us know how it goes.