Square integration is not connecting

  • aprilhinton0419
    Asked on April 25, 2024 at 6:08 PM

    Square is not connecting to jotform it just sits and spins

    Jotform Thread 14280841 Screenshot
  • Mightor JotForm Support
    Replied on April 25, 2024 at 6:56 PM

    Hi aprilhinton0419, 

    Thanks for reaching out to Jotform Support. I cloned your form and tried to replicate the issue, but I was able to successfully connect the Square integration. Check out my result in the screenshot below:

    Square integration is not connecting Image 1 Screenshot 20

    I can also see that you've already connected your Square integration. If you're still having issues, try to use a different browser or incognito, then try to connect the Square integration again. If it doesn't work on a different browser or incognito, use a different device.

    Give it a try and let us know how it goes.

 
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