Reset Password: Problems logging in and/or resetting password

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    Nick Hodder 
    Asked on March 28, 2018 at 05:23 AM

    Hi. I am currently trying to log into my jot form account but it will not allow me to do so and the password reset link does not seem to be functioning as it just hangs on the same page when clicking submit. Are there any known issues with the login functions currently?

    Is it possible to send a password reset link to aaatrainingwsm@gmail.com

    Kind regards,

    Nick Hodder

  • Profile Image
    gizem
    Answered on March 28, 2018 at 09:25 AM

    Hello Nick,

    I checked 'reset password' e-mails functionality. I was able to receive the email with reset instructions.

    Also, I checked your account, too. It seems you already changed your password via that e-mail. Please let us know if the issue still persists.