Suspended account

  • haithum abdelfattah
    Asked on April 25, 2024 at 7:13 PM

    my account was suspended.....what do I need to do to get it unsuspended?

  • Mightor JotForm Support
    Replied on April 25, 2024 at 7:49 PM

    Hi Haithum, 

    Thanks for reaching out to Jotform Support. Please provide the following information to confirm the form's legitimacy:

    1. The URL where your form is used.
    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send this information to reviewers@jotform.com with Ticket #14282511 as your subject. We will let you know about the status of your account after a thorough review of everything.

    Let us know if you have any other questions.

 
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