I would like to change from the bronze version to the free version

  • ktltaxes
    Asked on April 25, 2024 at 8:08 PM

    Hello I would like to change from the bronze version to the free version because at this time I’m not really getting any business

  • Vanessa JotForm Support
    Replied on April 25, 2024 at 10:50 PM

    Hi Kia,

    Thanks for reaching out to Jotform Support. I've checked your account and you have 396.88 MB on your file storage space. If we downgrade your account, your account will be over the limit because the starter plan can only store up to 100 MB of file storage space.

    If that is okay with you, please let us know and we will proceed on canceling your account.


 
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