Hi there, my form/account seems to be disabled. Please help!

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    Scott Moon 
    Asked on March 28, 2018 at 12:08 PM


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    Answered on March 28, 2018 at 01:06 PM

    I see that the account is suspended due to the form http://www.jotform.us/form/70554328373155 which is collecting SSN number. Please be noted that it is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    It is required to delete the guilty fields on the form in order to activate your account. Please confirm so that we can delete the field from the form and activate the account.


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    Scott Moon 
    Answered on March 28, 2018 at 01:43 PM
    Ok great, let’s delete the SS#
    Scott J Moon
    Loan Officer - NMLS #1492315
    WEI Mortgage, LLC - 2010 Corporate Ridge, Suite 750, McLean, VA 22102
    Direct: (571) 266-1089 Cell: (202) 352-5625 Fax: (703) 520-1578
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    Answered on March 28, 2018 at 02:35 PM

    Your account is now activated. I also deleted the guilty fields.

    You can now use your forms and account properly.

    If you need further assistance, please contact us again. Thank you.