The information in the jotform is not transferring to my google sheets.

  • acssummerintensive
    Asked on March 28, 2018 at 5:16 PM

    When I created my jot form, there was an option for me to have the information transfer directly onto google sheets. The google sheets is set up through jot form. When a person inputs their information onto the jot form, the information is not transferring to the google sheets. How can I fix that?

  • David JotForm Support Manager
    Replied on March 28, 2018 at 7:36 PM

    Please try removing the integration and setting it up again: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet, all data will be updated in the new spreadsheet.

    Also, make sure to avoid doing any modifications to your integrated spreadsheet, otherwise the integration may break. Let us know if you need more help, we will be glad to assist you.