I ran almost out of space but after deleting submissions I'm still over quota.... how come? My form is still disabled ... please help

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    Asked on October 29, 2012 at 02:07 PM
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    Answered on October 29, 2012 at 03:40 PM

    First off, thanks for contacting us. As you know a free account is limited to receiv 100 regular submissions, 10 SSL submissions and 10 Payments (whichever comes first) per month. Deleting your current submissions will not change your submission counts. Since it's the first time, i have reduced your submission count to 80 and reactivated your account. Please remember that we can only do it once. The counts reset to 0 on the 1st day of every month. The next reset is on 1st November.

    Feel free to contact us, if you have any other questions.

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    Answered on October 29, 2012 at 05:47 PM

    In addition, deleting submissions only clears/free up your storage space but not reset submission quota.