Clients are asked to sign in if they want to save their form before submission

We are having complaints that people can not save their forms.

We have a save button in our form because we had many complaints that their page refreshes and their form inputs disappear (consumer error) so we put in the save button. Now they get a modal asking them to log in, I have bypassed it by clicking continue without logging in but not all our clients read that all they see is they have to have an account and that they do not. Is this something I need to change on my side or is this standard. We have the Bronze package

Hi Christian,

Thanks for reaching out to Jotform Support. That's the usual modal window that appears if the person who save their progress is a non-jotform user. We can at least remove all the elements related to login and creating account using Custom CSS code. Let me walk you through it:

1. In the Form Builder, click on the Blue Roller Paint icon.

2. From the Form Designer panel, select the Styles Tab. 

3. Next, scroll down a bit and add the code below inside the Inject Custom CSS area. 

/* Hide login/create elements of Save Modal */

h2.m1t.isGreeting, div#registrationForm {

display: none;

}

.m1b {

visibility: hidden;

}

.m1ba:before {

content: "Save Progress" !important;

color: #fff !important;

margin-top: 10px;

margin-left: 25px;



}

.m1ba {

margin-bottom: 36px;

padding: 8px;

background-color: #4285f4;

color: transparent;

}



/* end */

Here's how it looks on live form:

I've made a bit of customization on the Skip Create Account button using CSS as well.

Give it a try and let us know if there's anything else we can help you with.

Thanks so much for this edit!
Only thing is by button text is invisible
[A screenshot of a computer Description automatically generated]
Thank you / Dankie / Enkosi
TANA LOMBARD
Digital Marketing
PLEASE NOTE - WE'VE MOVED!
Office 16 and 17, The Bridge, 304 Durban Road, Bellville, 7530
Tel:
021 201 5344Email:mmt@assistgroup.co.za
www.realestateassist.co.za |
enquire@realestateassist.co.za
www.wealthassist.co.za
|
invest@wealthassist.co.za
CONFIDENTIALITY & DISCLAIMER NOTICE: This message and any attachment contain information intended solely for the addressee who is confidential or private in nature and subject to legal privilege. If you receive this message in error please notify the sender immediately by email and thereafter delete the message and do not disclose the content in any way. Assist Group (Pty) Ltd cannot assure the integrity of this communication, nor that it is free of errors, virus, interception, or interference, and disclaims all liability for any such. Views and opinions are those of the sender unless clearly stated as being that of the Assist Group (Pty) Ltd. The authority of the sender to bind Assist Group (Pty) Ltd should be verified by the recipient and not assumed.
...