What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Failed to use Download Zip feature

    Asked by westie on February 18, 2011 at 12:40 PM

    I used some times the feature Download Zip accessed from SourceCode-->EmbedCode-->HTMLCode-->DownloadZip, and It worked. But now It doesn't work and when I click on the Download button I receive a 404 error on my browser.

    I hope you can help me because I'm using your service for my webapplications subject exame.

    Thanks a lot!

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 18, 2011 at 04:35 PM

    This should be fixed now. Can you try it again and let me know if the problem continues? 

  • Profile Image

    Answered by westie on February 18, 2011 at 04:49 PM

    I tried it, and that's ok. You are great. Thank you.