Upload Space: It says I'm out of space?

I don't have anything in my trash and I have one submission. Does this mean that people who tried to submit weren't able to?

Could you look into why this might be happening?

Thank you!

Mari

Hi Mari,

Thanks for reaching out to Jotform Support. I have manually recalculated your limits and everything should be fine now. Please log out and log in from your account and verify from your end if everything works.

Let us know if there’s anything else we can help you with. 

Amazing! Thank you!