Issue with Appointment Element

  • info548_Coach_info
    Asked on April 26, 2024 at 10:38 AM

    Hello,

    I created a form with the appointment element with two appointment slots (May 9th, 6:00pm – 7:30pm EST May 16th, 12:00pm – 1:30pm EST). I am having an issue with how it is shown when I preview the form. the slots are showing up on both days instead of one slot on May 9th and the other on May 16. Please advise.

    Jotform Thread 14302011 Screenshot
    Page URL: https://form.jotform.com/241074843598163
  • Paul Janver JotForm Support
    Replied on April 29, 2024 at 6:24 PM

    Hi info548_Coach_info,

    Thanks for reaching out to Jotform Support. I'm sorry that you're having issue with your form right now. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Issue with Appointment Element Image 1 Screenshot 20

    Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

    Let us know if you need any more help.

 
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