Dropdown menu does not work on android

  • keroncyrillo
    Asked on April 26, 2024 at 10:39 AM

    Good day, i am having issues with the dynamic dropdown option on some android devices . How do i fix this ? I am not getting the list to appear when i touch the field . Its working on an iphone and desktop preview .

    Jotform Thread 14302021 Screenshot
    Page URL: https://www.jotform.com/app/241158127087861
  • Eldrex JotForm Support
    Replied on April 26, 2024 at 11:09 AM

    Hello keroncyrillo,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Dropdown menu does not work on android Image 1 Screenshot 20

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

  • keroncyrillo
    Replied on April 27, 2024 at 11:25 AM
    Good day ,Thanks it worked
    .Is there a way to prevent that captcha prompt when you hit submit . It is frustrating.
    That’s why chose the option of app and not a form .Sent from my iPhoneOn Apr 26, 2024, at 11:09 AM, Jotform <noreply@jotform.com> wrote:




    ...
  • Lorelie JotForm Support
    Replied on April 27, 2024 at 1:17 PM

    Hi keroncyrillo,

    Thanks for getting back to us, and we're glad that the issue is now resolved. To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Feel free to reach out again if you have any questions or if we can help you in any other way.

 
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