What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem getting the form via my email when they click submit

    Asked by vacationrentals2012 on October 29, 2012 at 06:14 PM

    customer fill in this form below when they come on there vacation to me.. They click submit and it is going to my email box on jotform but for some reason i am not seeing this email come to my email.. i dont see it is spam or anywhere else.. please help me solve this problem.. 

    Page URL:
    http://vacationerrentals.com/AboutUs/Form.aspx

    email problem JotForm fill
  • Profile Image
    JotForm Support

    Answered by Welvin on October 29, 2012 at 07:21 PM

    Hi,

    Your email address isn't listed on our bounce list. I also can't see any mail logs on your email address, Book@VacationerRentals.com that is associated with your form ID: 22913698165160 (IMPORTANT: Please complete the following: )

    I have checked your account and I cannot see any submissions to the said form. Are you sure that someone had submitted a data to your form?

    I have made a test submissions, please check if its coming through.

    Also, you are embedding your form full source codes. A conflict with your site scripts and Jotform scripts might causing this to happen, please use iframe instead. http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Thank you very much.

     

  • Profile Image
    JotForm Support

    Answered by Welvin on October 29, 2012 at 07:53 PM

    Hi,

    Are you responding to this thread via email? We can't see it here, please kindly repost your answer on this thread, http://www.jotform.com/answers/143021-Problem-getting-the-form-via-my-email-when-they-click-submit.

    Thank you very much.

  • Profile Image

    Answered by vacationrentals2012 on January 07, 2014 at 08:13 AM
    This email was sent as HTML-only. To view it, please visit:
    https://we156.infusionsoft.com/app/hostedEmail/121897/eb0db2698f7fb63d
    If you no longer wish to receive our emails, click the link below:
    https://we156.infusionsoft.com/app/optOut/8/844420d23d3c538e/121897/eb0db2698f7fb63d
    South Beach Vacation Rentals 2951 S. Bayshore Dr. Suite 1103 Miami, Florida 33133 United States (786) 300-7584
    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 07, 2014 at 10:09 AM

    Looks like you got an autoresponder. To follow up your inquiry, please click on the link below

    http://www.jotform.com/answers/143021-Problem-getting-the-form-via-my-email-when-the-click-submit.

    You can also send us an email to support@jotform.com

    Thanks

  • Profile Image

    Answered by vacationrentals2012 on November 22, 2014 at 03:51 PM
    This email was sent as HTML-only. To view it, please visit:
    https://we156.infusionsoft.com/app/hostedEmail/348253/e6049f03634f4247
    If you no longer wish to receive our emails, click the link below:
    https://we156.infusionsoft.com/app/optOut/8/844420d23d3c538e/348253/e6049f03634f4247
    South Beach Vacation Rentals 2951 S. Bayshore Dr. Suite 1103 Miami, Florida 33133 United States (305) 851-2171
    ...
  • Profile Image

    Answered by vacationrentals2012 on December 01, 2014 at 06:21 AM
    This email was sent as HTML-only. To view it, please visit:
    https://we156.infusionsoft.com/app/hostedEmail/385761/cc82faee0b1203b3
    If you no longer wish to receive our emails, click the link below:
    https://we156.infusionsoft.com/app/optOut/8/844420d23d3c538e/385761/cc82faee0b1203b3
    South Beach Vacation Rentals 2951 S. Bayshore Dr. Suite 1103 Miami, Florida 33133 United States (305) 851-2171
    ...