Account suspended and looking to login to make the necessary changes in my forms

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    Sarah Krafty 
    Asked on March 30, 2018 at 06:13 AM

    I will gladly make the changes however I am unable to login to do so.  I am a small business owner.  Having accounts randomly disabled is costing me a sale.  It would be helpful the the form itself be disabled instead of the account if there is a problem.  Or better yet, please inform me that the form has an issue before disabling so that I don't look like a fool to my potential clients.  Or how about sending the information at the time the form is created.  I am very frustrated, as this has happened two times now.  I can't afford to have this happen again.

    Please allow me to login so that I may correct the error.

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    Welvin
    Answered on March 30, 2018 at 06:47 AM

    I have just reactivated your account. It was this form with passport fields; http://www.jotform.us/form/72504962935160. Please do the changes as soon as possible.