Who is the user referred to in receiving PDF attachments through email?

  • iwbrb07
    Asked on March 30, 2018 at 6:55 PM

    In Settings> Email > (Selected Email)> Advanced> PDF Attachment, it states: Users can get a PDF attachment of their form data in the emails they receive.

    Who exactly is the user? The person filling out the form or the person receiving the submitted form information? This is confusing and should be clarified.

  • liyam
    Replied on March 30, 2018 at 11:31 PM

    In the event that you are checking this in a notification email, this is viewed as the user being the form owner, or you if you are the one creating the form. If you are modifying an autoresponder email alert, then the form users such as the person filling up the form is the one to be able to get the PDF.

    In any case, to avoid confusion, you can look at this in its general sense that it's the person who receives the email alert shall be the one to receive the PDF.

    If you have additional questions, please let us know.