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alexkassemAsked on April 26, 2024 at 2:42 PM
Hello,
My form seems to be bugged, I have the drag and drop element in my form but when I preview or embed it into my site it says choose a file rather than allowing users to drag and drop their files from their device. The drag-and-drop feature on this form used to work but now I have run into this bug.
Example (How it looks in editor and how it used to look on the site)Example (How it looks in preview and embedding)
As you can see the drag and drop feature is gone.
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Mightor JotForm SupportReplied on April 26, 2024 at 4:30 PM
Hi alexkassem,
Thanks for reaching out to Jotform Support. Try to embed the form using its iframe code. Check the guide on this page on how to get your form's iframe code.
- In Form Builder, click on Publish.
- Select Embed.
- Then choose iframe.
- Click on the Copy Code button.
If embedding in iframe doesn't work, let us know the URL of the page where the form is embedded.
Let us know if you have any other questions.