Errors on the form.

  • jlobiondo2
    Asked on April 26, 2024 at 7:54 PM

    I am receiving this message when I attempt to submit the form:

    There are errors on the form. Please fix them before continuing.

  • Ericson_B JotForm Support
    Replied on April 26, 2024 at 7:59 PM

    Hi Jennifer,

    Thanks for reaching out to Jotform Support. Can you provide the URL of the form you are trying to submit so that we can check? 

    Once we hear back from you, we'll be able to help you with this.

  • jlobiondo2
    Replied on April 26, 2024 at 8:01 PM
  • Ericson_B JotForm Support
    Replied on April 26, 2024 at 8:32 PM

    Hi Jennifer,

    Thanks for getting back to us. I checked your draft, and the information you entered in each field looks to be correct. However, please that in order to finish the form, you must also enter your credit card information. 

    Give it a try and let us know how it goes.

  • jlobiondo2
    Replied on April 26, 2024 at 8:42 PM

    It didn't work initially, but when I went back to the previous page it looks like there was an acknowledgement box that wasn't checked and that seemed to do the trick! Thank you for your help!

 
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