Not receiving emails when forms are submitted

  • Profile Image
    Asked on April 01, 2018 at 11:10 PM
  • Profile Image
    Answered on April 02, 2018 at 02:50 AM

    I have checked your JotForm and see that there is a condition to change the recipient for the notification. Please be noted that the email notification with condition shall be sent only when the rules in the condition are true.


    Please review the condition once again on the form and let us know if you need any further assistance. We will be happy to help.