Not receiving emails when forms are submitted

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    Hwy20
    Asked on April 01, 2018 at 11:10 PM
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    Kiran
    Answered on April 02, 2018 at 02:50 AM

    I have checked your JotForm and see that there is a condition to change the recipient for the notification. Please be noted that the email notification with condition shall be sent only when the rules in the condition are true.

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    Please review the condition once again on the form and let us know if you need any further assistance. We will be happy to help.