Not receiving emails when forms are submitted

  • Hwy20
    Asked on April 1, 2018 at 11:10 PM

    I am not getting my emails when people fill out my forms. 

    Page URL: http://www.hwy20ent.com/artist-booking
  • Kiran Support Team Lead
    Replied on April 2, 2018 at 2:50 AM

    I have checked your JotForm and see that there is a condition to change the recipient for the notification. Please be noted that the email notification with condition shall be sent only when the rules in the condition are true.

    152265181002042018 1217351 Screenshot 10

    Please review the condition once again on the form and let us know if you need any further assistance. We will be happy to help.