Is it possible to create different auto-replies using ticket purchase widget ?

  • sellyon
    Asked on April 2, 2018 at 4:03 AM

    Hi,

    How is it possible to create different auto-replies with logical conditions using ticket purchases widget ?

    For instance, in this form https://eu.jotform.com/build/72983219160964

    I should want 2 auto-replies :

    1) one if INSCRIPTION is selected

    2) one if LISTE D'ATTENTE is selected

    I am able to use logical conditions, but it seems more difficult with this widget.

    Thank you for your answer.

    Michel



  • Kiran Support Team Lead
    Replied on April 2, 2018 at 5:31 AM

    I understand that you want to send different autoresponders based on the selection of Ticket purchases widget. If so, you may setup the condition using the rule 'Change email recipient' as shown below:

    152266134002042018 1453323 Screenshot 10

    Please refer to the guide below that can help you with setting up the conditions.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this information helps!