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Adeline MarchéAsked on April 27, 2024 at 12:48 AM
Hi,
I’ve lost an hours worth of report data as the app crashed. Help.
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Mary_Ed JotForm SupportReplied on April 27, 2024 at 3:25 AM
Hello Adeline,
Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. I tried locating your Jotform account, but only a guest account is linked to your email address.
Can you explain in detail what happened when you said that you lost report data? Can you send us a link to a form you're currently working on so we can look into it further? Let me show you where to find it:
- While on the Form Builder, click the Publish button.
- Under the Quick Share tab, click the Copy Link button to copy your Form URL.
We also have a guide about Where to Find Your Form URL that you can check out.
As soon as we hear back from you, we'll be able to help you with this.