Form:Image Choice Field is not selecting the options properly

  • Profile Image
    Asked on April 02, 2018 at 10:40 AM

    In my jotform the flow when a user selects an "apartment" should be "What floor is your apartment on". If they select first then it goes to "How Many Bedrooms", if they select second+ it should go to "Based on the information provided".

    This was working fine previously however now when I select apartment it goes straight to "How many Bedrooms". Also when the form is submitted the "What type of property do you own" is not coming in the report. Can you take a look please.1522680681Condition.PNG


  • Profile Image
    Answered on April 02, 2018 at 12:31 PM

    I have checked your form and for your condition to work, I have removed the SHOW/HIDE conditions

    and replaced it with a SKIP/To page condition.

    This seems  to work, but I think the main problem is the Image Choice. It looks like it is not properly selected when selecting an option.

    Here is my screen cast:

    When you click an option, the selection is not highlighted not like the other questions and the progress bar doesn't turn to green.

    Here is a screen cast for comparison.

    I will forward this issue to our second level, so that they can check it futher.

    We will let you know via this thread if updates are available.