Question about upload volume.......

  • Xlb
    Asked on April 2, 2018 at 11:06 AM

    Why am I getting an email saying I am out of space ? when each month you notify me and my uploads are fewer in numbers ! Seems you are not emptying your cache..........

  • David JotForm Support
    Replied on April 2, 2018 at 12:00 PM

    I checked your account and it is not even close to any of its limits.  If any forms is still showing over limit, let us know which one and we will be happy to have a look.

  • Xlb
    Replied on April 2, 2018 at 3:43 PM
    Thank you ! But I keep getting notifications saying my account is near the limit. I go into the Upload Space and I always have a lot of space at the same time I get Notifications……. Hum.
    Greg Exelby
    ...
  • David JotForm Support
    Replied on April 2, 2018 at 4:13 PM

    I see a few submissions that were deleted as of today:

    1522699836Capture Screenshot 10

    There were several uploads for each one of those submissions.  The limit for Free accounts is only 100MB of storage and that can fill up fast.