Account Suspended

  • Robyn Waters
    Asked on April 2, 2018 at 12:38 PM

    my forms are disabled and everytime i try to login it says that its disabled & suspended.  Can someone please help me.  Thank You

  • Adrian
    Replied on April 2, 2018 at 1:27 PM

    It looks like your account has been suspended because you were using text fields to collect credit card information. This is against our Terms of Use.

    If you want to collect Payments through your form, then you should use a Payment Integration.
    Check these help articles for more information. Payment Forms

    I can see that the faulty fields have been deleted and your account is reactivated.