Accout suspended

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    Karine MENARD 
    Asked on April 03, 2018 at 03:42 AM

    Hello,

    It looks like my account has been suspended. Can you tell me why ?

    I need to use it today...

    Thanks for your help


  • Profile Image
    wilsonreyes
    Answered on April 03, 2018 at 04:50 AM

    We noticed that you are using French language on all of your forms. Our Phishing Detector tool may have identified these forms as highly suspicious that is why your account has been automatically suspended.

    We apologize for any inconveniences this may have caused you.

    We have reactivated your account. Please try to log in and let us know if you have any further questions. Thank you.