My account has been suspended due to not corresponding with the terms and conditions

  • Paige Goodman
    Asked on April 3, 2018 at 5:32 AM

    Hi admin,

    My account has been suspended due to not corresponding with the terms and conditions. There was however a signature at the bottom of my form allowing users to submit their bank details, and sign for approval, so not 100% sure why the account has been suspended.

    Either way I have removed these details and still cannot access the account. Can you please reactivate ASAP.

    Thank you.

  • Welvin Support Team Lead
    Replied on April 3, 2018 at 6:43 AM

    I have just responded to your other thread, please check https://www.jotform.com/answers/1433255.