May I know why my account is suspended?

  • RUDN University
    Asked on April 3, 2018 at 6:11 AM

    Dear sir/madam,

    my account has been suspended. Could you please check what is wrong and restore it?

    Thank you for your assistance.

  • Mike_G JotForm Support
    Replied on April 3, 2018 at 10:23 AM

    Apologies for any inconvenience. I have checked your account and found that you have 5 active forms that have "passport" upload fields which triggered our anti-phishing system. However, I also see that you have added a Signature widget and Terms & Condition widget in all of those forms.

    I have reactivated your account and you should be able to access your forms again.