What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    drop box files missing

    Asked by replicolor on October 30, 2012 at 06:33 PM

    Sometimes when a user submits a form with files all of the files do not transfer to Dropbox.

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    JotForm Support

    Answered by Mike_T on October 30, 2012 at 06:34 PM

    Unfortunately, we did not receive your question. Can you please re-post it using the following URL:


    We would be happy to help!

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    JotForm Support

    Answered by Mike_T on October 30, 2012 at 06:37 PM

    I am sorry, now we can see your inquiry.

    That problem has been already forwarded to our Development Team. They do have plans to rewrite integration using new Dropbox API. It should solve the problem on a permanent basis.

    We will let you know once the new integration is available. Please accept our apologies for the inconveniences caused.