drop box files missing

  • Profile Image
    replicolor
    Asked on October 30, 2012 at 06:33 PM

    Sometimes when a user submits a form with files all of the files do not transfer to Dropbox.

  • Profile Image
    Mike_T
    Answered on October 30, 2012 at 06:34 PM

    Unfortunately, we did not receive your question. Can you please re-post it using the following URL:

    http://www.jotform.com/answers/143369-drop-box

    We would be happy to help!

  • Profile Image
    Mike_T
    Answered on October 30, 2012 at 06:37 PM

    I am sorry, now we can see your inquiry.

    That problem has been already forwarded to our Development Team. They do have plans to rewrite integration using new Dropbox API. It should solve the problem on a permanent basis.

    We will let you know once the new integration is available. Please accept our apologies for the inconveniences caused.