Feedback button does not apear in IE8

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    mmartindj
    Asked on February 19, 2011 at 05:37 AM

    Hi, sorry about my english.

    I´ve tried to use de feedback button on my page, but it´s not show on IE7/8/9.

    IE show this error:



    Mensaje: El objeto no acepta esta propiedad o método
    Línea: 920
    Carácter: 1
    Código: 0
    URI: http://www.jotform.com/min/g=feedback


    Mensaje: El objeto no acepta esta propiedad o método
    Línea: 920
    Carácter: 1
    Código: 0
    URI: http://www.jotform.com/min/g=feedback




    However works fine in Firefox, google chrome and safari. Please help me to solve it.

    Thank you.

  • Profile Image
    mmartindj
    Answered on February 21, 2011 at 02:27 PM

    Can anyone help me?

     

    Thanks

  • Profile Image
    obi-wan
    Answered on February 21, 2011 at 03:34 PM

     

    Hello mmartindj,

    First of all we apologise for being late to answer. We have detected an error in Jotform at the point you have mentioned. Our developers have been awared of the situation. So they are working on a solution now. As soon as we fix the issue we will send another post to this topic.

    Thanks for your patience.

     

  • Profile Image
    mmartindj
    Answered on February 22, 2011 at 12:35 AM

    Thank you so much.

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    seyhuns
    Answered on February 25, 2011 at 09:17 AM

    Hello,

    Try to include the jotform feedback scripts before the "web.js" script.