What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I lost my chat box

    Asked by dickalford on October 30, 2012 at 07:43 PM

    Please post about not having any forms

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    JotForm Support

    Answered by Mike_T on October 30, 2012 at 07:56 PM

    We have re-enabled the chat box. Please re-load any JotForm page to get back to us.

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    Answered by QOMO on November 27, 2012 at 03:55 PM

    I have also lost my chat box. I used it earlier today, but now it's gone.

    To try to get it back, I closed out of all jotforms tabs and then visited the site again, but still no online chat. I really need help with something. How can I get immediate help?

    Thanks,

    Beth

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    JotForm Support

    Answered by Mike_T on November 27, 2012 at 04:08 PM

    Beth, I have just replied to your thread.

    Our Chat Support is not currently available, but we are looking for a way to provide more constant Chat Support.

    Please feel free to ask the questions using our Support Forum, it is being monitored 24/7.

    Thank you.