I would like to know why my account is suspended and how we can resolve this

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    Skip Boykin 
    Asked on April 03, 2018 at 02:19 PM

    I would like to know why my account is suspected and what I can do to resolve this situation.

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    david
    Answered on April 03, 2018 at 03:17 PM

    The account was suspended due to requesting social security and drivers license numbers through your form.  More information regarding collecting SSN's can be found here:

    https://www.jotform.com/answers/1376678-Do-you-allow-collecting-Social-Security-numbers

    If you would like, we can remove those fields for now and activate your account.

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    Skip Boykin 
    Answered on April 03, 2018 at 03:43 PM
    I understand the need for the signature and terms of use widgets and will
    apply those upon reinstatement
    Skip Boykin
    Recruiting Manager
    (479) 213-6674
    http://www.adcrecruiting.com/
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    david
    Answered on April 03, 2018 at 04:02 PM

    Even with terms of use and a signature, we still limit who can request this type of information. 

    • Insurance companies

    • Credit card companies, lenders, and any other company receiving a credit application from you

    • The three main credit reporting agencies: TransUnion, Equifax, and Experian

    • Any company that sells products or services that require notification to the IRS, including:

    - Investment advisors

    - Banks

    -Real estate purchases

    -Financial transactions over $10,000, such as automobile purchases; and other financial transactions

     If your purpose is not to collect SSN from the general public, but from your own customers; and if your business is among the list above and you comply with recommendations below, then we can make the exception.  If not, we can remove the fields.

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    Skip Boykin 
    Answered on April 03, 2018 at 04:43 PM
    Fair enough...
    Can I, at least, use the basics?
    I can call them and acquire the rest
    Skip Boykin
    Recruiting Manager
    (479) 213-6674
    http://www.adcrecruiting.com/
    Disclaimer: This email and any files transmitted with it are confidential
    and intended solely for the use of the individual or entity to whom they
    are addressed. If you have received this email in error please notify the
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    you should not disseminate, distribute or copy this e-mail. Please notify
    the sender immediately by e-mail if you have received this e-mail by
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    strictly prohibited.
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    Kevin_G
    Answered on April 03, 2018 at 06:12 PM

    I already removed the guilty fields so you can continue using your form, you may request the basic information through the form and ask them to send you the rest through another method. 

    If you have questions, please let us know.