I would like to know why my account is suspended and how we can resolve this

I would like to know why my account is suspected and what I can do to resolve this situation.

The account was suspended due to requesting social security and drivers license numbers through your form.  More information regarding collecting SSN's can be found here:

https://www.jotform.com/answers/1376678-Do-you-allow-collecting-Social-Security-numbers

If you would like, we can remove those fields for now and activate your account.

I understand the need for the signature and terms of use widgets and will
apply those upon reinstatement
Skip Boykin
Recruiting Manager
(479) 213-6674
http://www.adcrecruiting.com/
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...

Even with terms of use and a signature, we still limit who can request this type of information. 

• Insurance companies

• Credit card companies, lenders, and any other company receiving a credit application from you

• The three main credit reporting agencies: TransUnion, Equifax, and Experian

• Any company that sells products or services that require notification to the IRS, including:

- Investment advisors

- Banks

-Real estate purchases

-Financial transactions over $10,000, such as automobile purchases; and other financial transactions

 If your purpose is not to collect SSN from the general public, but from your own customers; and if your business is among the list above and you comply with recommendations below, then we can make the exception.  If not, we can remove the fields.

Fair enough...
Can I, at least, use the basics?
I can call them and acquire the rest
Skip Boykin
Recruiting Manager
(479) 213-6674
http://www.adcrecruiting.com/
Disclaimer: This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify the
system manager. This message contains confidential information and is
intended only for the individual named. If you are not the named addressee
you should not disseminate, distribute or copy this e-mail. Please notify
the sender immediately by e-mail if you have received this e-mail by
mistake and delete this e-mail from your system. If you are not the
intended recipient you are notified that disclosing, copying, distributing
or taking any action in reliance on the contents of this information is
strictly prohibited.
...

I already removed the guilty fields so you can continue using your form, you may request the basic information through the form and ask them to send you the rest through another method. 

If you have questions, please let us know.