Retrieve my forms and data

  • diegolimausa1
    Asked on April 28, 2024 at 11:37 AM

    My form disappeared and all my data collected disappeared

  • Mafe_M JotForm Support
    Replied on April 28, 2024 at 11:59 AM

    Hi Diego,

    Thank you for reaching out to Jotform Support. The form is deleted and is in the trash folder. Please note that deleted forms will remain soft deleted for 30 days in case they need to be restored. After 30 days, the forms are permanently deleted. You can restore your deleted forms.  Let me show you how:

    1. In My Forms Dashboard, scroll down to the bottom and click the Trash Section.
    2. Select the form you want to restore and click Restore.

    Table inside Folder Image 1 Screenshot 20 Screenshot 10

    Give it a try and let us know how it goes.