Form is being used for wrongful purpose.

  • Madeleine Brand
    Asked on April 28, 2024 at 9:58 PM

    Someone that us ckaiming to have a pet transportation company is killing animal and advertise it as a buisness on your side. You need to take this buisness off your page so they stop killing pets!!! This buisness is calked nates pet transportation

  • Joshua_T JotForm Support
    Replied on April 28, 2024 at 10:40 PM

    Hi Madeleine,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be. We want to assure you that Jotform is not participating in this conduct. Furthermore, we supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    Can you provide us with a link where we can find the form, so we can check it?

    Once we hear back from you, we can move forward with a solution.

  • guest_3f4e3414d584b9eb
    Replied on April 28, 2024 at 11:10 PM
    This is the link:https://form.jotform.com/240158301756150?fbclid=IwAR15P11ML9qtAlnnuvooulsbkSBsjQO0uxe5Fi8yBJ-HyilWHp2RrZA5eoU
    They are acting like they are a rescue/pet transport company but dont follow any law or regulation on their transports. To get more money they put too many pet carrier in their van so the animals are suffocating with no air flow in the transporter. 6 dogs died in the last few weeks in their care. Under the #Justiceforopal you can find proof and more info on social media. We just need to stop them so people dont use their transport service anymore
    Yahoo Mail: Search, Organize, Conquer

    On Sun, Apr 28, 2024 at 9:40 PM, Jotform<noreply> wrote:
    </noreply>...
  • Rene JotForm Support
    Replied on April 28, 2024 at 11:20 PM

    Hi Madeleine,

    Thanks for getting back to us. I've forwarded your concern to the relevant team to get their help. If there are any updates, we’ll circle back to this thread and let you know.

    We really appreciate your patience and understanding while we look into this.

  • Rene JotForm Support
    Replied on April 29, 2024 at 3:28 AM

    Hi Madeleine,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that the form creator violated our terms of use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature.

    Feel free to reach out again if you have any questions or if we can help you in any other way. 



 
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