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truindependenceAsked on April 4, 2018 at 1:38 PM
I created a survey using the new card forms (one question per page). The survey uses a 5 star rating to measure client satisfaction for various services. Not all clients use all services so i'd like to have a N/A or Not Applicable option. I cannot see an option for this currently. Am i missing something?
thanks.
Page URL: https://form.jotform.com/80637270787163 -
Richie JotForm SupportReplied on April 4, 2018 at 2:34 PM
The star rating can only hold number values at the moment and the only option is to add a lowest rating text.
Maybe you can add the lowest Rating to 0 as N/A.
Please let us know if you have further questions.
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truindependenceReplied on April 4, 2018 at 2:39 PM
Thanks, i had considered that but wanted to see if there was a better way to achieve it before i went that route.
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Richie JotForm SupportReplied on April 4, 2018 at 2:56 PM
You could also use the Emoji Slider,
and change the field to Evaluation Slide, so you can add a "N/A" answer.
Here is a screen cast:
Please let us know if we can be of further assistance.