Invoice request follow up

Good day team i could you kindly assist me with an invoice request sent from LuyandaT@vatit.com to support@jotform.com concerning a currency conversion on an invoice.

Hi Luyanda,

Thanks for reaching out to Jotform Support. I checked the email that you shared and see that it's being actioned by the relevant team already. Rest assured, our team will get back to you through email as soon as we have an update.

In the meantime, let us know if you have any other questions.

Hey Raymond.

Thanks for getting back to me and assisting me with my request, these are time sensitive matter, could you give me an estimated time as to when we will receive the requested invoices, please.

I apologize for any inconvenienced caused and I look forward to your response.

Hi Luyanda,

Thanks for getting back to us. Unfortunately, we're unable to provide a timeframe but rest assured, we’ll circle back to to your email when we have an update.

Thanks for your patience and understanding, we appreciate it.