What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a form and its now gone from my account

    Asked by avagail on October 31, 2012 at 10:30 AM

    I created a form and it disappeared from my account. I am trying to get the form setup where it notifies me that someone filled out my form. The HTML code is on my website, I am trying to get the forms sent to skinnyme@comporium.net

    Page URL:
    http://www.skinnymewithhcg.net/History---Physical-Form.html

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    JotForm Support

    Answered by EduardoMendez on October 31, 2012 at 10:38 AM

    Hi there,

    After checking the URL that you have provided, I was able to find the embeded form on your account.

    Note:

    Whenever you embed a form using the Source Code, you need to re-embed the said code everytime you make a change on the form.  You may want to consider embeding the form using a different embeding method such as iFrame.

    Let us know if you need further assistance!

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    Answered by avagail on October 31, 2012 at 10:41 AM

    Can you setup the forms so I can recieve notification that someone filled it out. The email is skinnyme@comporium.net

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    JotForm Support

    Answered by EduardoMendez on October 31, 2012 at 10:51 AM

    Hello there,

    My apologies!

    It seems that the form that you are refering to is under a different account: RickeyWages

    Are you familiar with this user?  The reason you can not see the form on your account is that the screen-shot I posted is of an account that belongs to the mentioned user name.

    Please stand by while I investigate further.

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    Answered by avagail on October 31, 2012 at 10:53 AM

    That is the correct username I am assisting them in setting up their form. You can just send me the instruction let me walk them through doing it.

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    JotForm Support

    Answered by Welvin on October 31, 2012 at 11:28 AM

    @avagail,

    Here's some guide that will help you sending notifications to your email address:

    http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients

    http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Please let us know if you have questions about this guides.

    Thank you very much.