- winniebruceAsked on October 31, 2012 at 12:54 PM
This will be the first jotform that I've made, and I've been trying to figure out how to do this myself for a couple hours, then I read the forums, and now I'm here.
I am trying to figure out a way to make my form come back to us in it's entirety, rather than just the information that was filled in by the customer. We'd like to print them out and use them as the binding contract, but without those terms and conditions, it would be pointless.
Is there a way I could receive the information integrated with the form as my final copy?
- moonzkieAnswered on October 31, 2012 at 01:46 PM
Yes, you can do that by customizing your notification email.
1. Click on "Setup and Embed" tab
2. Click on "Email Alerts"
3. Select "Notification"
4. Edit the email as you wish to use the editor.
5. Click Finish to save or Test Email to test.
To include the result of a field in the notification email, select the field name in the right section which shows a list of the form fields. Clicking it will place the variable in the email content or subject line.
Note: You can add anything you want to include in the notification mail.
Let us know if this works for you.
- winniebruceAnswered on November 02, 2012 at 10:52 AM
This did not produce the outcome I was searching for. When I took the steps as instructed, it ONLY sent the information that was filled out by the customer, not the entire form in it's display format. I was hoping to have it look just like the form they fill out with the terms and conditions along with the business header to be on there. Am I doing it incorrectly?
- jeanettebmzAnswered on November 02, 2012 at 11:05 AM
If what you want to display for your customers is the terms and conditions, you would have to customize an autoresponder and add the Terms and conditions on the body of it along with the variables fields (which are located on the right side as Moonzkie indicated to you) , so your submitters can see it
You can even add custom colors , tables etc by taking advantages of the toolbar.
- winniebruceAnswered on November 02, 2012 at 12:54 PM
I know they can see it when they fill the form out, I was just hoping that once the form was completed and sent to me, I'd be able to see the form like they see it, in its entirety.
- JotForm SupportDeygusAnswered on November 02, 2012 at 01:18 PM
I apologize but unfortunately we do not have a known of a way to allow the forms to be printed out exactly the same way since the look and styling are currently designed that way to be displayed on a website mainly.
It is possible this may change with future releases for an exact printout match of the submission. I will add this suggestion to our Features Request List but unfortunately I won't be able to provide an ETA as our developers are busy with higher priority issues.
An alternative to this that is somewhat close to matching answers to the questions in your form would be to download the form submissions as pdf and print that out. It's not exactly the same but it looks nice and somewhat professional as if in a contract or if you have Adobe PDF you could also modify it with a background template stamp to make it appear this way too even.
The downloaded and printed pdf version will look something like this:
If you have further questions or need more help just let us know.
- JotForm SupportabajanAnswered on November 02, 2012 at 01:58 PM
Another alternative would be to include an edit link in your notification. When an edit link is clicked, the form loads in it's original format and its fields contain the user's entries. As an added convenience (to the user as well as yourself) you could also include a Print button on the form.
Do let us know if any of these workarounds are suitable for your purposes.
- jeanettebmzAnswered on November 02, 2012 at 02:04 PM
Hi, besides to what my colleagues have mentioned, a 3rd solution might be to just print the PDF file from the submission view page, but making sure the option SHOW HEADERS AND TEXT is enabled
This way, the Terms and Conditions, that are stored into an Free Text HTML field will be included.
- taratomlinsonphotographyAnswered on November 01, 2013 at 12:11 AM
Hi, I am wondering if there has been a more satisfactory solution to this problem since one year ago?
It seems to be a common issue. The whole point of even using this service for someone like myself and others who have asked this question, is to have a contract filled out and signed electronically. This is useless if we cannot see the entire contract, all the text, plus the signature.
- JotForm SupportWelvinAnswered on November 01, 2013 at 12:32 AM
Please refer to your thread and update us there if none of our recommendations would work for you: http://www.jotform.com/answers/286125-Why-can-t-I-see-the-content-of-my-text-areas-in-the-response#3.