You charged me twice for availing silver package

  • keche13
    Asked on April 5, 2018 at 11:06 AM

    i am hoping to hear from you as soon as possible. I was charged in my credit card almost $200 for brinze and silver package. When all I did was availed the bronze the upgraded to silver package right away. Please acknowledge my concern ASAP. I am charged way too much. Thanks


    cancel the bronze package, I'll still avail the silver package. 

  • Kevin Support Team Lead
    Replied on April 5, 2018 at 12:07 PM

    I have already answered to you on another thread, please kindly check my response here: https://www.jotform.com/answers/1436293- 

    Also, please avoid to open multiple threads for the same matter, this will only generate confusion and will take more  time to assist you. 

    Please post any follow up reply on the post you originally opened.

    Thanks.