Finishing a form submission later

  • hphillips1
    Asked on April 5, 2018 at 4:53 PM

    Is there a way to save in the middle of submitting a form then come back later to finish it?

  • David JotForm Support Manager
    Replied on April 5, 2018 at 5:38 PM

    Yes it can be saved and completed later, please register a free account first before building your form.

    Then, please note the following:

    1) We have currently two form's layouts, Classic and Card Forms:

    Classic example:

    1521139375classic Screenshot 10

    Card Forms example:

    1521139440cardforms Screenshot 21

    2) If you create a form in the Classic layout, you have two options to save forms and continue later:

    a) Saving users data in their browsers local storage, so they will need to get back to the same browser to finish the form: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms 

    b) Saving users data through a session URL you need to create, which allows the user to continue the form from any browser, here is the complete workaround: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    3) If you create the form in the Card Forms layout, the saving methods are simpler:

    1521139679methods Screenshot 32

    -So, the Autofill method is the one that saves data in user's browser local storage.

    -The Save & Continue Later is the improved workaround that generates the session URL automatically, and sends it to user's email address, example:

    1521139976continuelater Screenshot 43


    Hope this helps, let us know if you have more questions.

  • hphillips1
    Replied on April 5, 2018 at 5:42 PM

    I meant, if i send someone a link to complete my form (sumbit a response to it), can they save in the middle of typing their response and then come back later to finish it before submitting the response to it?

  • Elton Support Team Lead
    Replied on April 5, 2018 at 6:11 PM

    Yes, that's definitely the features what my colleague have provided. Please check the guides provided by my colleague on how to implement the save to continue later feature on your forms. That way, your users will be able to continue filling out the form at a later date without losing their progress or the saved data.

  • hphillips1
    Replied on April 6, 2018 at 9:07 AM

    I do not get the option for "Save & Continue Later" 1523020066JotForm Screenshot 10

  • Support_Management Jotform Support
    Replied on April 6, 2018 at 10:42 AM

    The form on your screenshot uses the CLASSIC LAYOUT. The 2 options shown below are only available when using the CARDS LAYOUT.

    Finishing a form submission later Image 1 Screenshot 30

    If you intend to stick with your current form layout, please follow the steps listed on the guide shared by my colleague.

    Otherwise, if you wanted to change your form layout, here's how:

    Navigate to SETTINGS > FORM SETTINGS > SHOW MORE OPTIONS button > scroll all the way down to the bottom and toggle the FORM LAYOUT option to SINGLE QUESTION IN ONE PAGE.

    Finishing a form submission later Image 2 Screenshot 41