What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issue with dropbox integration

    Asked by creativecatapult on October 31, 2012 at 05:32 PM

    I am having issues with the intergration between the forms and dropbox. I had it originally set up and then decided to set it up differently, so I deleted the file and the app from my dropbox.

    Now that I am reconfiguring it, it says it is connected, but the jotform folder does not show up within my dropbox.

    Please help!


  • Profile Image
    JotForm Support

    Answered by jonathan on October 31, 2012 at 05:58 PM

    Hi Shawma,

    Have you tried refreshing the integration between the form and dropbox? Please try removing the integration and re-integrate .

    Please inform us if the issue persists after doing this process.