What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform basic account

    Asked by guest_22979590226060 on October 31, 2012 at 08:48 PM

    Hi there,

    May I know why is there a prompt saying that form is over quota when it has less than 100 submission?


    Please advice. Thanks a lot..



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    JotForm Support

    Answered by jonathan on October 31, 2012 at 09:11 PM

    Hi Alexis,

    The basic free account is entitled only up to 10 SSL per month submissions. However, you had already exceeded this limit. This is the reason the form became disabled and that message about it appears.

    Ideally, for Basic Free account, it is the norm to use only the regular submissions of the form. That is, not using the secure submissions via the https secure protocol.

    For one time only, we can consider decreasing your SSL to re-enable your form. But you will have to remove the SSL submissions feature on your form (to avoid it accumulating again) OR you may opt for the paid plans if SSL is needed in your submissions.

    Please inform us if you have further inquiry.