- MSUGSBMAsked on April 07, 2018 at 02:32 PM
I have a survey using multi radio button questions. The responders once selecting a button are not able to change the radio button selection. How can I set the radio buttons to be able to be changed prior to survey submission?
Thanks in advance for your supportPage URL:
- JotForm SupportTREVONAnswered on April 07, 2018 at 03:14 PM
I have checked on your form and I have not seen any radio field. I however see input table field with radio selection options. I am going to assume these are the fields you are talking about.
Now checking on the input field, I was able to select a field and once I made a wrong selection I would select another radio button in the same row to what i had selected earlier.
Doing this would then change my earlier selection to the new selection. Kindly see the screen cast below.
Do you mean doing as shown above does not work? If this is the case kindly try testing your form on another browser or clearing your browser cache.
Kindly also not as shown on my screencast below when I am on preview section before submission I can not change any field I have to click on back for me to make changes on any of my filled fields earlier.
Kindly do let us know if you need further assistance.